At shop.triptoCoorg.com, we take pride in providing our customers with high-quality products. However, if you receive a defective or improper product, we offer a 7-day return policy for a full refund or exchange.

In order to proceed with the return or refund, we require customers to provide us with a video of the opening of the package as proof of the defect or improper product. Without this video evidence, we will not be able to process the return or refund request.

We strive to ensure that our customers are satisfied with their purchases and will do our best to resolve any issues promptly.

If the customer is requested for full refund it will be initiated within 7 days once we received the product back from the customer and amount will be credited within 7 working days.

Please contact our customer service team for assistance with your return or refund request. Thank you for shopping at TriptoCoorg.com.